IT Support Technician - Technical Certificate of Credit

The IT Support Technician certificate program prepares students for entry-level career opportunities in workstation configuration, repair, and installation as well as remote technical support. The program provides learning opportunities which introduce, develop, and reinforce academic and occupational knowledge, skills, and attitudes required for job acquisition, retention, and advancement. Additionally, the program provides opportunities to retrain and upgrade present knowledge and skills. Completion of this program leads to an IT Support Technician certificate.

PROGRAM LENGTH
A minimum of 39 credit hours is required for graduation. A full time student can expect to complete the program in 3-4 quarters.

EMPLOYMENT OPPORTUNITIES
A graduate may find employment as a technician trained in the installation, operation, and maintenance of computers or in related employment.

ADMISSIONS REQUIREMENTS
Age: Applicant must be 16 years or older.
Education: A high school diploma/GED is required.
Program Acceptance/Placement: Applicant must achieve program ready or provisional scores on the ASSET placement test (or submit acceptable SAT/ACT scores.) Applicants who do not attain the minimum scores may take refresher/remedial instruction in order to meet admissions requirements.

CURRICULUM

Course # Course Title Credit Hrs

SCT 100 Introduction to Microcomputers 3
CIS 103 Operating System Fundamentals 6
CIS 106 Computer Concepts 5
CIS 122 Managing and Maintaining a PC 7
CIS 1131 Help Desk Concepts 6
CIS 1140 Networking Fundamentals 6
CIS xxx Server Technologies 6