Leadership Academy

student raising hand

Understanding Yourself & Others: True Colors® &
Effective Communication

This workshop will take participants on a journey of self- exploration leading to self-awareness
and an awareness of others. Each participant will discover their own personality and learn to
appreciate the personalities of others and how to better communicate and work with them. Come with
an open mind and a willingness to participate!

Participants in this workshop will be able to:

1. Gain an awareness of self
2. Gain an awareness of others
3. Learn how to communicate more effectively
4. Learn how to appreciate the diversity of personality styles around them


Leadership & Influence

Leadership potential exists within each of us. That potential can be triggered by outside events,
or it can be learned by exploring ourselves from within. This training takes the latter approach.
Leadership is not telling others what to do. Leadership is inspiring others to do what needs to be
done. What is it that makes a leader, and what separates the good from the great? This workshop
will explore different leadership theories and examine what makes a great leader.

Participants in this workshop will be able to:

1. Learn how to define leadership
2. Understand the people you lead and how to adapt your leadership styles
3. Establish personal leadership goals
4. Learn to develop your innate abilities and build confidence to be a true leader

Peer Yesterday, Leader Today

The purpose of this workshop is to provide participants, newly promoted leaders, to successfully
make the transition from co-worker to leader. This course will assist new leaders in building
confidence and making a successful transition. Leaders will be provided with the knowledge and
skills to handle situations and maximize the opportunities for career advancement, therefore
promoting job satisfaction and personal satisfaction. Transitioning from an employee to a leader
can be a challenge. Becoming a leader can introduce you to many gray areas, ones in which you are
dealing with different personalities – emotional and intellectual.

Participants in this workshop will be able to:

1. Identify the role of the new supervisor and how this role differs from the non-management
2. Identify the challenges in working relationships created by the job promotion
3. Develop the skills, strengths, and confidence to successfully transition to leader
4. Apply strategies to successfully negotiate challenging situations

Designing Effective Presentation Skills

Everyone is expected to be an effective communicator for the good of the organization. Whether you
deliver presentations to your peers, direct reports, managers/ supervisors, company leadership or
individuals outside of your organization, it is critical for you to be able to clearly communicate
a message and achieve the stated goal of your presentation. This course will put you on the path to
becoming a great presenter by designing memorable presentations that connect with your audience and
convey your core message.

Participants in this workshop will be able to:

1. Conduct an audience analysis to determine appropriate presentation content
2. Develop a clear and concise core message
3. Build a presentation structure using a storyboard approach
4. Design a presentation with a beginning, middle and end

students and instructor in class

Business Acumen

Business acumen is loosely defined as the ability to assess an external market and make effective
decisions. Knowing what is necessary to navigate and create a successful business seems innate for
certain people. For example, Steve Jobs showed great business acumen. Fortunately, it is possible
for the rest of us to improve business acumen. Research has consistently demonstrated that when
clear goals are associated with learning, it occurs more easily and rapidly. The right training
combined with experience will improve your business savvy.

Participants in this workshop will be able to:

1. Understand, use and manage your emotions
2. Relate emotional intelligence to the workplace
3. Balance optimism and pessimism
4. Effectively impact others


Generation Gaps

The workplace can present challenges to management in terms of handling the different generations
present. As older workers delay retiring and younger workers are entering the workforce, the work
environment has become a patchwork of varying perspectives and experiences, all valuable to say the

While having various cultures in one workplace can present communication problems and conflicts,
the benefits of such a variety in the work-place outweigh it. Both the young and older worker has
many ideas to offer, which can help the organization thrive in the marketplace. Learning how to
deal with the generation gap at work will help you become a better manager or co-worker.

Participants in this workshop will be able to:

1. Know the history and make-up of each generation in the workplace
2. Describe the differences between each generation
3. Find common ground between the different generations at work
4. Leverage the benefits of the generation gaps on the job


Team Building & Teamwork for Managers

Your organization’s people are its greatest as-set, and when they work together as a team they
accomplish even more. But teamwork doesn’t just happen. Teams have to be created, developed, and
continuously nurtured. A solid team building strategy can create an environment of greater
collaboration and collegiality, which is good not only for the bottom line for your people
themselves. There are many different ways to build a team, and to continue fostering a sense of

Participants in this workshop will be able to:

1. Describe the concept of a team, and its factors for success
2. Describe actions to take as a leader and as a follower for each of the four phases (Forming, Storming, Norming and Performing)
3. Discuss the uses, benefits and disadvantages of various team-building Activities
4. Describe several team building activities that you can use, and in what settings
5. List actions to do and those to avoid when encouraging teamwork

Performance Management

Performance Management is not a company’s way of employing “micro-managing” techniques that stunt
the professional growth of its employees. But rather, it is a strategic approach to ensuring the
efficiency and effectiveness of an organization. Whether at the organizational, departmental or
employee level, the goal of performance management is to make sure all business goals are being
met in a satisfactorily manner.

Participants in this workshop will be able to:

1. Understand how performance management works and the tools to make it work
2. Discuss effective goal-setting
3. Learn how to give feedback on performance management
4. Recognize the importance of motivation

Conflict Resolution

Wherever two or more people come together, there is the possibility of conflict This course will
give participants a six-step process that they can use to modify and resolve conflict of any size.
Participants will also learn crucial conflict resolution skills, including dealing with anger and
using the Agreement Frame.

Participants in this workshop will be able to:

1. Understand all six phases of the conflict resolution process
2. Be able to adapt the process for all types of conflicts
3. Be able to break out parts of the process and use those tools to prevent conflict
4. Be able to use basic anger and stress management techniques

Emotional Intelligence

Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to
recognize his or her behaviors, moods, and impulses, and to manage them best according to the
situation. This course will give you the tools you need to be emotionally intelligent in your
workplace. An employee with high emotional intelligence can manage his or her own impulses,
communicate with others effectively, manage change well, solve problems, and use humor to build
rapport in tense situations. These employees also have empathy, remain optimistic even in the face
of adversity, and are gifted at educating and persuading in a sales situation and resolving
customer complaints in a customer service role.

Participants in this workshop will be able to:

1. Understand, use and manage your emotions
2. Relate emotional intelligence to the workplace
3. Balance optimism and pessimism                                                                                                                                                                                                                                  4. Effectively impact others


Contact us at wgtccorporatetraining@westgatech.edu or 706-756-4613 for more
information on business solutions for your organization.