IT Helpdesk
West Georgia Technical College is committed to assisting you. If you experience any difficulty with Blackboard, Knighthawk Navigator-Banner Web, MyWGTC Portal (Okta), Microsoft 365, or student email, we offer an online helpdesk to address technical issues you may experience and to provide guidance with usage of these systems.
Commonly Asked Questions
If you have additional questions about MyWGTC Portal (Okta), Microsoft 365, Blackboard, or Knighthawk Navigator-Banner Web, please click on the corresponding tile above for more information.
How do I login to my student email?
What is Okta? (Okta is also known as the MyWGTC Portal)
How do I clear my cache in Chrome?
How do I clear my cache in Firefox?
What is the password to Galileo?
How to Submit an IT Helpdesk Ticket:
Please watch the video below before you submit a ticket.
