IT Helpdesk

You login to your student email at westgatech.okta.com

• Your username for Okta is your full WGTC student email address (Example: jsmith@student.westgatech.edu)
• Your password is your student account password. Passwords are case sensitive. After logging into Okta, click on the Microsoft Outlook icon.

MyWGTC Portal (Okta) is a Multi-factor Authentication (MFA) application and will be used for access to TCSG Connect (formerly eCampus), Blackboard, Office 365, Outlook (student email), and Knighthawk Navigator.

For more information, go to the "How to Login to MyWGTC Portal (Okta) and set up Multi-factor Authentication" tile above.

Notice: In order to reset your own password, you must have an authenticator app set up on your personal device. 

How To Reset Your Password

Knighthawk Navigator

You may find your advisor, register for classes, and view your schedule, grades, and transcripts in Knighthawk Navigator.

Knighthawk Navigator is also where you will pay your balance and view financial aid information.

Click here for step by step instructions on where to find information in Knighthawk Navigator.

To access Knighthawk Navigator, log in to the MyWGTC Portal.

The best way to clear your Chrome cache is using the Advance option as follows:

1. 1. 1. Open Chrome on your computer
      2. At the top right, click the three dots
      3. Click "Settings"
      4. Click "Privacy and Security"
      5. Click "Delete browsing data"
      6. Make sure the following boxes are selected:
         1. Browsing history
         2. Cookies and other site data
         3. Cached images and files
      7. Click "Delete data"
      8. Close Chrome
      9. Restart Chrome

Here is how to clear Firefox cache:

1. 1. 1. Open Firefox on your computer
      2. Click the hamburger menu icon in the top right corner
      3. Click "Settings"
      4. Click "Privacy & Security"
      5. Scroll down until you see the section “Cookies and Site Data” and click on the “Clear Data” button
      6. Make sure that both the check boxes have blue checks in them
      7. Click the "Clear" button
      8. Close Firefox
      9. Restart Firefox

The password to access Galileo is pasta.