KnightCare FAQ

Q:What is KnightCARE?

KnightCARE stands for Campus Awareness Response and Evaluation. WGTC’s KnightCARE is a multidisciplinary team comprised of staff, faculty, and law enforcement officials that proactively responds to situations that may pose a threat to the safety of the WGTC community.

KnightCARE handles a range of issues, including:

  • mental health concerns
  • threatening or violent behaviors
  • substance use issues
  • suicide risk or suicidal ideation
  • stalking or harassing behaviors
  • relationship problems affecting school or work
  • or other concerns.

Members of the WGTC community can report a concern about themselves or another student or staff member who might benefit from support by filling out a KnightCARE report form.

When a report is received, the KnightCARE team conducts a professional assessment to help understand each person’s individual need and to evaluate risk levels when a person’s behavior may endanger their own or others’ health and safety. After each report has been evaluated, the KnightCARE team implements a timely intervention specifically tailored to address the needs of the individuals involved. KnightCARE works to ensure that WGTC students and staff access the specific resources they need as quickly as possible.

Q:What is the purpose of KnightCARE?
  • Protect the WGTC community in cases of imminent threats of harm to self and/or others
  • Assist WGTC faculty, staff and students in identifying behaviors that signal an individual who may be distressed, disruptive, and/or dysregulated and therefore pose a potential risk to self or others
  • Centralize the process of collecting and assessing concerns as they are documented by different sources within the college before a crisis
  • Provide structured guidance and support for any member of the campus community who reports disruptive and/or problematic behaviors that might lead to aggression or self-harm
  • Develop a coordinated plan to help a student or staff member in crisis in order to mitigate risk, facilitate early intervention, and protect and maintain campus safety
  • Coordinate follow-up with the student and/or staff member to ensure that recommended services, support, and resources are deployed effectively
  • Balance FERPA, HIPAA, and individual privacy concerns with WGTC’s need-to-know and emergency communication needs
Q:What does KnightCARE do?

WGTC’s KnightCARE assists faculty, staff and students in addressing situations where a person is displaying disruptive, threatening or distressed behavior.

The KnightCARE team examines reports of distressing situations to evaluate risk levels and identify persons whose behavior may endanger their own or others’ health and safety. KnightCARE meets, as needed, to review and analyze information in order to address the needs of students who are experiencing significant behavioral disturbances.


  • Responds to reports of behavioral risk or threat by formally assessing whether a person poses a risk to self or others
  • Makes recommendations for responses to circumstances of violence, threatening behavior, unwanted pursuit, or harassment
  • Provides resource information helpful to students, faculty and staff
  • Identifies resources for troubled students and personnel and makes referrals to appropriate campus and off-campus agencies
  • Investigates each situation and recommends appropriate referrals to Student Affairs, Human Resources or WGTC Police that may lead to ongoing monitoring and observation of behavior patterns which may result in suspension, dismissal, termination of employment, or filing of criminal charges
  • Regularly reviews outcomes of actions taken by the KnightCARE team to ensure that the proper actions have been taken to address each situation effectively
Q:What does KnightCARE NOT do?

KnightCARE does not adjudicate, discipline or impose sanctions against any member of the campus community, nor does it provide or mandate treatment and, therefore, is not a disciplinary body.

Q:What kinds of concerning behaviors should I be aware of?

People experiencing psychological or emotional distress may not directly express their feelings, but they will usually exhibit behaviors that are out of the ordinary and/or considered socially inappropriate or strange. Use of drugs or alcohol may also mirror these symptoms and the distressed person will still benefit from intervention.

Individuals who are in distress are at greater risk of suicide especially when behaviors are new or have increased, often in response to a recent painful event, including loss or changes.


Examples of Distressed Behavior

  • Repeated or excessive classroom disruptions (hostile or antagonistic behaviors)
  • Inappropriate or exaggerated emotional responses to a given situation including lack of emotional response to a stressful situation
  • Loss of contact with reality including rambling or incoherent speech, laughter that is out of context, visual, tactile or auditory hallucinations
  • Significant decline in academic performance
  • Frequent attempts to obtain postponement of tests or extensions on assignments that are due
  • Observable or disturbing change in interaction patterns in the class (when it is linked with other concerning behaviors)
Q:What kind of concerning behavior should I report to KnightCARE?
  • Extreme rudeness or insubordination to college officials, staff, faculty, or administrators
  • Repeated or excessive classroom disruption
  • Drunkenness or being under the influence of illicit drugs on campus property
  • Threatening words or actions (directly threatening other students or staff)
  • Writings that convey clear intentions to harm self or others (in academic assignments or on social media)
  • Observed self-injurious behavior, such as cutting, burning, eating disorders, etc.
  • Online postings in social media such as Facebook, Instagram, SnapChat, blogs, websites, e-portfolios, class journals, etc. that involve direct and explicit threats
  • Suicidal behavior, including threats (“I am going to kill myself”), gestures (pointing a finger to the head to indicate shooting) expressions of suicidal ideation (“I’ve always thought about killing myself by taking pills”), or documented suicide attempts
  • Acts or overt expressions motivated by hatred or discrimination
  • Paranoia or delusion (a student groundlessly believes they are being targeted)
  • Stalking a staff member or another student
  • Intimate partner violence
  • Hazing
  • Flat affect or emotional numbness
  • “Accidental” overdose, including all involuntary hospitalizations for non-responsive intoxication
Q:What happens after I report a concern to KnightCARE?
  • Before submitting a report, faculty, staff and students may consult with a member of the WGTC staff to discuss their concern. However, completing a report form may still be required following the consultation.
  • The person who submits the information will receive an acknowledgement from the KnightCARE team confirming the appropriate response has been or is being made.
  • Faculty and staff submitting a report should not expect detailed information about the disposition of their submission because the issue may involve due process or confidentiality rights of the student.
  • Faculty and staff should submit additional reports as new concerns arise or as behavior is repeated, even if they have done so before. A single incident may be insufficient to take action, but a pattern of incidents may require an institutional response.
Q:Will my report be kept confidential?

A person in distress has a right to privacy. In most situations, information provided by the person reporting a concern is confidential and is only released with that person’s permission.

Written records, including student conduct reports, are protected by the Family Education Rights and Privacy Act (FERPA). Except in extraordinary circumstances, permission to release this information is to be given by the student in writing.

FERPA does permit the release of information when necessary to protect the health or safety of the student or others.

When a person presents an imminent danger to self or others, it is both permissible and crucial to notify the WGTC Campus Police (and/or call 911) and the student’s emergency contact.