person working on computer

Computer Support

COMPUTER SUPPORT

It’s virtually impossible to work in today’s world without computers. Computer support specialists maintain computer networks and provide technical help to computer users.  Students interested in using their computer skills to provide technical support to an organization, its staff, and its customers are likely to be drawn toward careers in computer support.  Individuals who work in this role provide technical support to people having problems with hardware, such as printers and scanners, and software, such as apps and computer programs. They respond to requests for help in a number of ways, such as online chat, email, by phone or in person.  Consequently, they play a critical role in helping companies maintain efficient computer and network operations.